Substantial Online Disruption Hits Numerous Sites and Mobile Apps
A large-scale online disruption has affected numerous online platforms and apps worldwide, and users reporting troubles accessing the internet after problems at the online infrastructure system.
The affected services comprise Snapchat, Roblox, Signal, and Duolingo, as well as multiple Amazon-owned services such as its primary shopping website and the Ring security device manufacturer.
In the UK, the financial institution Lloyds was impacted in addition to its affiliates Halifax and the Scottish bank, and also reports of problems reaching the HM Revenue and Customs site on the start of the week. Furthermore across the UK, several Ring users turned to online platforms to state their doorbells were malfunctioning.
In the UK alone, reports of disruptions on specific apps totaled the tens of thousands for every service.
Amazon reported that the outage started in the east coast of the America at Amazon Web Services, a section that offers essential web backbone for a host of companies, who rent out space on the company's servers. The cloud platform is the biggest global online services platform.
Just after midnight (PDT) in the United States (8 in the morning BST), officials reported “elevated error rates and delays” for AWS services in a region on the eastern US of the America. The cascading impact was seen to hit services globally, and the outage tracking website reporting outages with the corresponding services in different parts of the world.
Cisco’s Thousand Eyes, a tool that reports on web disruptions, also reported a rise in outages on that morning, with many of them situated in the state of Virginia, the region of the eastern US data center where the company stated the outage began.